Summary of Job Function:
Assist Internal and external sales on all modes of transport by receiving and handling RFQ (request for quote and RFI (request for Information) from prospective and current customers.
Negotiate rates with Bolloré preferred Subcontractors in accordance with the Scope of Work and Incoterms.
Assist with obtaining information from Bolloré subcontractors and Network in order to provide the customer with the best solutions for the required scope of work.
Gather requirements from the customer, suggest alternative methods, contingencies, insurance cover and routing etc. and transfer successful sales to the Middle Office.
Assist Project Commercial team with commercial visits to customers whenever needed to explain the rates offer and Work method i.e. Scope of Work.
• Keep all rates & the validity on file for reference purposes with middle office & customers.

Rate procurement, Quotation Module & Estimates
• Handle required rate negotiations with Bolloré subcontractors. Should we need more aggressive pricing the Customer Service Support must involve the Head of Middle Office for Road, Sea/Air freight Solutions.
• Conduct rate analysis to identify best rate (price and quality).
• Generate estimates on the Bolloré Group quotation model or the prescribed Customer schedule.
• Submit estimates in accordance with approved rates, showing a comparison between the buying and selling rates to determine the Gross Margin percentage.
• Monitor success of estimates and tenders submitted and update the quotation module.
• Complete reporting requirements where required.
• Ensure destination Country Import Procedures and regulations are taken into account when preparing the rate offer.
• Clearly define Terms and conditions, Rate Validity and Rate of Exchange used for each country in the rate offer

Job Purpose:
Ensure all estimate requests are completed and submitted within the required time and covering all scopes of work.
Support Internal and External Project Commercial Activities and translate customer needs into a comprehensive and competitive response to ensure that Bolloré is awarded the business.

Summary of Job Function:
• Assist Internal and external sales on all modes of transport by receiving and handling RFQ (request for quote and RFI (request for Information) from prospective and current customers.
• Negotiate rates with Bolloré preferred Subcontractors in accordance with the Scope of Work and Incoterms.
• Assist with obtaining information from Bolloré subcontractors and Network in order to provide the customer with the best solutions for the required scope of work.
• Gather requirements from the customer, suggest alternative methods, contingencies, insurance cover and routing etc. and transfer successful sales to the Middle Office.
• Assist Project Commercial team with commercial visits to customers whenever needed to explain the rates offer and Work method i.e. Scope of Work.
• Keep all rates & the validity on file for reference purposes with middle office & customers.

Rate procurement, Quotation Module & Estimates
• Handle required rate negotiations with Bolloré subcontractors. Should we need more aggressive pricing the Customer Service Support must involve the Head of Middle Office for Road, Sea/Air freight Solutions.
• Conduct rate analysis to identify best rate (price and quality).
• Generate estimates on the Bolloré Group quotation model or the prescribed Customer schedule.
• Submit estimates in accordance with approved rates, showing a comparison between the buying and selling rates to determine the Gross Margin percentage.
• Monitor success of estimates and tenders submitted and update the quotation module.
• Complete reporting requirements where required.
• Ensure destination Country Import Procedures and regulations are taken into account when preparing the rate offer.
• Clearly define Terms and conditions, Rate Validity and Rate of Exchange used for each country in the rate offer.



Key Tasks and Responsibilities
Create and send accurate estimates as requested by clients and agents, sourcing relevant rates.
Ensure that all quotes are registered on quotation module & the outcomes of quotes are updated. on a weekly basis with regards to accepted, in progress, lost, sent and to follow up.
Hand all new business over to operations. The handover to include the completed estimate, rate sheet/ work sheet and the original customer enquiry and all other relevant documentation.
Ensure all buying and selling rates are logged and instructions have been provided in writing on which subcontractors / Bolloré office the rate offer is based on.
For long term projects a meeting is to be set up between Project Estimator, Commercial Manager and Operations. Depending on the Scope of Work i.e. once off this can be done via email.
Compile the rate offer for Project Tenders in accordance with a Tender Rate template or customer supplied template. This rate template must be allocated a Bolloré Quotation reference number and be uploaded into the system.
Ensure that estimate requests from new clients that are not registered on the Bolloré system are sent to the Commercial team as leads.
Ensure that existing client contact details are correct and up-to-date in the Quotation module.
Assist other sections, when required, with identifying suitable hauliers for specific work they may be quoting on.
Ensure that records are kept of rates to ensure competitive mark-ups are applied and negotiate best rates with the airline and shipping lines, road transporters and any other relevant service provider required
Any other delegated tasks deemed as reasonable as assigned by the reporting manager
Deal Directly with customers either by telephone or electronically
Obtain and evaluate all relevant information to handle enquiries
Understand Incoterms and various shipping terminology
Assessing viability of business, negotiating rates, planning of scope of work
Compile estimates according to projects/ shipment and customer / Bollore requirements
Planning response, rate negotiation, and quoting on tenders for projects
Ensure total accuracy of all quotations submitted (to be signed off by relevant BU Managers - amounts above individual assigned value or where deemed appropriate)
Ensure all quotations are carried out profitably
Negotiations to be based within the Bollore approved vendor lists and on quality of the service offered, as well as cost
Communicate and coordinate with relevant internal departments
Liaise and communicate with Bolloré network regularly
Handling of general administrative tasks
Create a positive relationship with customers and ensuring the interaction the customer has with the business is an efficient satisfying experience
Maintain good communications with operational and administrative staff internally

Matric
3 years estimates experience
3-5 years operational experience in freight forwarding air/ road, sea cargo