• Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms.
• Ensure client deadlines and procedures are adhered to.
• Assist to maintain good service levels and good revenue margins as per the contract rates and any
write offs / errors are kept to a minimum.
• Provide a positive learning environment in order to strengthen the team you are working with.
• Ensure all work is carried out in accordance with the departmental and company procedure manual.
• Ensure all shipments are dispatched within the proposed time frame.
• Keep client fully informed of the progress of the shipment.
• Ensure all Customs regulations are met including the prompt return of documents.
• Ensure the respective Logistics Office at destination is kept fully informed of the position of cargo
received.
• Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for
the contract.
• Ensure all information entered into the system is correct.
• Liaise with suppliers and expeditors to ensure timeous uplift of orders.
• Ensure POD’s are returned by both the haulier and / or Logistics office of destination (hauliers are
not to be paid unless POD’s are received).
• Ensure clients are invoiced in line with what has been agreed and the costing is accurate.
• Ensure invoices are dispatched regularly and in line with a procedure.
• Ensure that clients are invoiced according to the credit terms set out for their respective Account
• Ensure that clients are serviced in such a manner that more business in other areas (modes of
transport) and other routes are considered by clients.
• Ensure that the Company portrays a professional and friendly image to all clients.
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager
• Handle multi modal/exports/import shipments according to client requirements
• Ensure all destination county requirements are met

• Matric at higher grade inclusive of Mathematics and English.
• A Freight Forwarding or any such relevant course qualification is an advantage.
• Minimum of 3-5 years’ experience at a road controller level in a freight forwarding environment with
import and export experience.