National Trade Line Manager- China

Area:
Durban North ,Kwa Zulu Natal
Contact Type:
Permanent
Salary:
Market Related
Full Job Description

In charge of specific communication tasks (sponsoring, events…) and participate in business promotion operations.
Develop and diversify the portfolio
• Create loyalty and optimize the existing portfolio
• Acquire new customers through individual prospecting actions
• Promote the new commercial offers
• Answer to tenders in collaboration with the Direction and the purchasing service
• Advise customers on the transport offers according to their needs and offer the most adapted solution
• Build and present proposals to customers
• Achieve existing customer growth and new business targets
Job Function China Trade Lane:
• the development and growth of sea/air/road/warehousing/clearing/project business for Africa-China
Lane and products through a focused approach collaborating with and supporting Sales/Operations and
China offices.
• Be the subject matter expert on all aspects of the China route/product encompassing all elements of
market knowledge and expertise.
• Promote and develop region with key overseas partners on trade and overall development of China
corridor in terms of both freight volume and GM development in line with company objectives.
• Jointly develop account strategies with the Sales team to qualify International Supply Chain
prospects and target customers on the China route.
• Development and ownership of strategy and execution to achieve agreed growth targets for designated
trade lane for both South Africa and Hinterland cargo.
• Manage, build and develop relationships with overseas partners relevant to the trade lane.
• Gathering and distribution of relevant China Market Intelligence to key stakeholders within the
organisation.


Coordinate information between intermediaries
• Establish SOP’s as per customer expectations
• Transmit to the operational services the relevant business records specifying the arrangements with
customers and specific operational procedures
• Exchange business information with the Company network abroad
• Transmit to the financial services the information required by the account opening procedures

Follow up and control of the financial risks and fiscal targets
• Monitor the credit worthiness of customers/ prospects in relation to financial services
• Draft commercial contracts according to the regulations, if necessary in cooperation with the Legal
Service
• Estimate the risks/ losses from litigation in conjunction with the Financial & Legal Services
• Collect debts under the legislation
• Follow with the management the profitability of customer accounts
• Establish the annual budget exercise in consultation with their line manager
Report and release information
• Establish the business actions plan
• Participate in internal meetings
• Analyse individual performance with the hierarchy
• Promote an awareness of the Company in the market.
• Business Development.
• Responsible for achieving sales target through lead generation, prospecting, client meetings, drawing
up of proposals, estimates, presentations etc
• Identify and target sales opportunities at low, medium and high level.
• Formulate strategy to successfully win new business and in doing so, increase market share.
• Opening of new business accounts according to the applicable procedure.
• Creating and implementing of SOPs, SLAs and other related documents in conjunction with internal
teams.
• Weekly and monthly reporting as required internally and to client.
• Regular meetings – for the purpose of new business or servicing of existing business.
• Managing Concerto (CRM) according to applicable to applicable requirements.
• Liaise with product heads to secure best rates and service offering to meet customer requirements.
• Handling of queries (operational, financial or other).
• Client entertainment.
• Create awareness and understanding of industry vertical information, requirements and general
knowledge.
• Keep abreast of industry changes, information and skill requirements.
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager

Minimum Requirements

• Matric essential.
• Previous Clearing & Forwarding sales experience preferred.
• 3 years or more proven sales track record preferred. Previous formal sales training preferred.
• Well presented, professional individual with excellent written and verbal language skills.
• Ability to effectively negotiate.
• Ability to read and interpret financial information, including budgets, financial statements and P&L
data.
• Full computer literacy.
• Ability to create and implement strategies.
• Ability to work within a target driven and pressured environment.
• Language skills: English and Chinese.